ADMISSION - We make it our job to ensure that your admission is as easy as possible. We liase with your relatives and your health care team, to ensure that we can meet all your personal care requirements, before we agree to an admission date.  We organize your medications with our pharmacist so that you can rest assured that all your medications will be at the facility when you arrive.

For the first few days after your arrival you will slowly become acquainted with the new environment and the new faces of other residents and staff.  You will have the opportunity to let us know of your likes and dislikes, and your preferences.

You will be invited to read our policies and procedures, where you can learn that there is a resident’s bill of rights, a complaints procedure, and a smoking policy, along with other important information. We will be chatting with you, answering your questions, and asking you twice as many, so that we can learn about you, and start to develop an individual care plan that best meets your needs.

We make this a family friendly home, so you are free to enjoy your visitors be they young or old, two footed or four footed. The children of staff members often visit.

FEE DETAILS – We try to keep our fees as reasonable as possible, we wish for private care to be attainable to as many people as possible. Our fees are calculated on an individual basis, depending on the individual assessment of the client. Please contact the manager for details.

OUR MEAL TIMES - Breakfast is a relaxed affair. Coffee, toast, muffins, fruit and cereal is accessible for those that wish to help themselves, or alternately our staff are happy to prepare your favourite breakfast. You may choose to eat at the dining table or take breakfast in your room. We do our best to accommodate all likes and dislikes and operate a four week rolling menu. Dinner is served in the early evening to allow for those that volunteer or are busy during the day outside of the home. At lunchtime we serve a lighter lunch, consisting of sandwich, salad, and soups. We can provide a packed lunch for those that are outside of the home at lunch time. Those residents who require assistance with eating can be assured that they will receive all the assistance and time that they need at meal times.